developit // tuki
Fast, plain-language IT support for businesses
When technology stalls, work stops
That's why Developit offers IT support that is fast, easy to understand and tailored to your company's needs. We serve remotely and on site all around Finland. Our home turf is Helsinki, and when needed we also help at our customers' offices abroad. We don't just fix devices: we know our customers and make sure technology supports the work.
You get straight answers and prompt action, whether it's a small software snag or maintaining your entire IT environment.
What kind of support do you get?
- Fast response times.We know a busy day won't wait. We react to support requests without delay so you can get back to your work.
- Expertise in plain language.We tell you straight what is wrong, what we are doing and why.
- Monitoring around the clock.Automation monitors your systems and raises alerts on anomalies at any hour of the day. Our specialists resolve the alerts on weekdays, often before you notice anything.
- Just the right amount of support.You get exactly as much help and maintenance as your company needs — no more.
What does the service include?
Support remotely and on site: help is always close by
Most problems are solved quickly over a remote connection or by phone. When the situation calls for it, we come to you. You can also bring your device to our store in Helsinki.
IT maintenance: servers and network devices
We make sure your company's digital foundation is stable. Regular updates and server maintenance keep operations running and security up to date.
Device installations, updates and automation
We get new device purchases ready to use and make sure software stays current with the help of automation. Automation reduces errors and makes maintenance cost-effective.
Continuous security monitoring
As part of maintenance, we keep an eye on your systems' security and update status. You can focus on your own expertise, knowing the technology is in reliable hands.
Clear pricing: hourly or per user
We offer two models: hourly billing and a per-user monthly fee. We'll tell you straight which one works out smarter for your company, and you can switch models if your situation changes.
Backups and recovery
We make sure your data has an up-to-date backup, and we help restore it when something goes missing — accidents happen to everyone.
Is your technology stuck right now?
Apple devices from the same counter
Macs, iPhones and iPads get the same support as Windows machines, and our device management covers them too. A significant share of our customers' devices are Apple.
Switching IT partners?
Switching partners often feels like a bigger project than it is. We handle the transition from your old provider for you: credentials, documentation and devices move over in a controlled way, and work never gets interrupted.
All that's left for you is the decision. We agree the practical details with your previous provider and keep you up to date on where things stand.
Thinking about switching? Let's look at it together
Need help right now, or looking for reliable maintenance?
You don't have to face IT problems alone. Get in touch and we'll get your company's technology running smoothly.
